If you live in North Haven and you've been putting off getting psychiatric help because you weren't sure your insurance would cover it — this page is for you. Elite Health LLC accepts UnitedHealthcare and is currently taking new patients. Sindhia Shyras, APRN is a board-certified Psychiatric Nurse Practitioner with more than nine years of experience treating depression, anxiety, ADHD, bipolar disorder, PTSD, and more. She offers telehealth appointments across all of Connecticut and sees patients in-person at 1 Liberty Sq, Ste 301, New Britain, CT 06051. No guessing about coverage. No surprise out-of-network bills.
Elite Health LLC is in-network with UHC Choice, Choice Plus, Navigate, Oxford Health Plans, and UHC Community Plan — the Medicaid-managed option for Connecticut residents who qualify. Mental health parity law means your plan covers psychiatric services at the same level as any other specialist visit. So if you'd see a cardiologist with a $30 copay, you shouldn't be paying more to see a psychiatric provider. Most UHC members pay somewhere between $20 and $50 per visit, though the exact amount depends on your specific plan and whether your deductible has been met. You can verify your benefits anytime at myuhc.com.
North Haven sits right between New Haven and Wallingford — close to Yale New Haven Hospital, home to a lot of healthcare workers, teachers, and commuters who pour themselves into demanding jobs and often put their own mental health last. The retail strip along State Street is busy. The schools are good. On the surface, things look fine. And yet anxiety, burnout, ADHD that wasn't caught until adulthood, depression that crept in quietly — these don't care about zip codes. A lot of North Haven residents have UnitedHealthcare through employers or through the state, and many don't realize they already have psychiatric coverage waiting to be used. The barrier isn't always cost. Sometimes it's just not knowing that a provider is in-network and available via telehealth, so you can be seen from your home without taking a half-day off work.
The first visit is a psychiatric evaluation — usually 60 minutes. Sindhia asks about your history, your current symptoms, what you've tried before, and what you're hoping to feel like after treatment. She speaks English, Malayalam, Tamil, and Telugu, so if you'd be more comfortable in one of those languages, just say so when you book. From there, appointments are typically follow-up medication management sessions of 20–30 minutes. If your UHC plan requires prior authorization for any medications, the practice handles that — you don't need to navigate that process yourself. And you don't need a referral. Most UHC plans allow you to schedule directly with a psychiatric provider.
UnitedHealthcare covers telehealth psychiatric visits at parity — meaning the same copay and benefit structure apply whether you're sitting in an office or on your couch in North Haven with your laptop. That's a real convenience for anyone with a full schedule. The State Street corridor is a commute in itself some days. Being able to do a 30-minute check-in from home, during lunch or after school drop-off, changes whether people actually follow through on care. If cost is still a concern because you're in a gap between deductibles or your plan is high-deductible, self-pay rates are also available.
Call 860-515-8689 or book online today. We accept UnitedHealthcare and most major CT insurance plans.
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