Eastern Connecticut has a well-documented shortage of psychiatric providers — and if you've tried to find care in or around Norwich, you've probably run into it. Long waitlists. Limited evening availability. Providers who aren't taking new patients. It's a genuinely frustrating situation when you need help and the system keeps putting up walls. Telehealth is one real answer to that. Through Elite Health LLC, Sindhia Shyras, APRN is available to Norwich residents for psychiatric evaluations, medication management, and supportive therapy — without you having to drive an hour each way or sit on a months-long waiting list.
Norwich sits at the heart of the Thames Valley, and it's surrounded by towns — Montville, Lisbon, Bozrah, Sprague — where psychiatric care is even harder to access. The nearest urban psychiatric centers are in New London to the south or Hartford to the northwest. Neither is convenient for everyday appointments. Telehealth solves that geography problem directly. You stay home. Sindhia handles the clinical side — evaluation, diagnosis, medication management, follow-ups — all over a secure video call. It's not a workaround. It's real care that happens to be much more accessible.
Sindhia is a board-certified Psychiatric Nurse Practitioner with nine-plus years of experience. She evaluates and treats depression, anxiety disorders, ADHD, bipolar disorder, PTSD, OCD, insomnia, and related conditions. In Connecticut, APRNs have full prescriptive authority — so she can evaluate you, make a diagnosis, and manage medications all in one place. You don't need a separate referral to a physician or a psychiatrist. The whole thing happens with one provider who knows your full picture.
There's something worth saying about PTSD and panic disorder specifically: for a lot of people, the process of traveling to a clinic, sitting in a waiting room, and talking to someone in an unfamiliar space is genuinely difficult. Being at home — in a space that's safe and familiar — can make a real difference in how openly someone can talk. Telehealth isn't a lesser option for these conditions. For many patients, it's actually a better one. And the clinical quality is the same either way — Sindhia brings the same training, the same questions, the same care to every call.
Connecticut's telehealth parity law requires insurance plans to cover telehealth visits at the same rate as in-person ones. Elite Health accepts Aetna, Cigna, United Healthcare, Anthem, ConnectiCare, Husky Health, and Medicaid. Self-pay is an option too. Once your appointment wraps up, any prescribed medication gets sent directly to your pharmacy — you don't need a follow-up in-person visit to pick up a prescription. The whole process is designed to be as low-friction as possible.
Serving Norwich and all of eastern Connecticut via telehealth. Call 860-515-8689 or book online.
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