One of the most common reasons people put off telehealth psychiatry — even when they're interested — is a nagging uncertainty about cost. Will insurance actually cover it the same as in-person? Is there a different copay? Will they get billed for something unexpected? Here's the short answer for Naugatuck residents: Connecticut's telehealth parity law requires your insurance plan to cover telehealth psychiatric visits at the same rate it covers in-person visits. Same copay, same coverage, same out-of-pocket maximum. And Elite Health LLC is in-network with Aetna, Cigna, United Healthcare, Anthem, ConnectiCare, Husky Health, and Medicaid. So if you've been waiting on the insurance question, this is your answer. It's covered.
Connecticut passed telehealth parity legislation requiring that insurance companies treat telehealth services the same as in-person services for covered benefits. In plain terms: if your plan covers in-person psychiatric appointments — which most do — it covers telehealth ones too. At the same rate. You won't pay more for a video visit than you would for a trip to the office. And since a telehealth visit also saves you parking, gas, and an hour or two of your time, the value calculation is pretty straightforward. The only thing that changes is where the appointment takes place.
Your initial appointment is a psychiatric evaluation — typically 60 minutes. Sindhia Shyras, APRN will ask about your symptoms, your mental health history, any medications you've tried, and what's been going on in your life lately. She's not running through a checkbox. She actually listens, asks follow-up questions, and works to understand the full picture before making any recommendations. At the end of the evaluation, you'll have a clear understanding of what she's seeing clinically and what the next steps look like. If medication is part of the plan, it goes to your pharmacy before the end of the day.
Psychiatric care isn't one-and-done — it's an ongoing relationship. Sindhia schedules follow-up appointments to check on how medications are working, adjust doses as needed, and stay current on what's changed. These visits are also done via telehealth, so your ongoing care is just as convenient as the initial appointment. And if you ever want to come in person — for any reason — the New Britain office is open for that too. A lot of patients do most visits by telehealth and come in occasionally. It's flexible.
Serving Naugatuck and all of Connecticut via telehealth. Call 860-515-8689 or book online today.
Book an Appointment