Telehealth Psychiatry in East Hartford, CT — Video or In-Person, You Decide

East Hartford is close enough to New Britain that in-person care is a real option — about 15 minutes across the bridge. But that doesn't mean you have to use it. A lot of people in East Hartford find that telehealth fits their life better: no parking on Liberty Square, no fighting traffic on 84 after a long day, no arranging your schedule around an office's hours. Sindhia Shyras, APRN is a board-certified Psychiatric Nurse Practitioner with over nine years of experience who sees patients both by video and in person. The care is the same quality either way. What changes is where you're sitting. East Hartford residents are genuinely in a good spot — you have both options available, and you can switch between them based on what makes sense week to week, month to month. Some patients start online and prefer coming in for a visit once or twice a year. Others flip it — they came in initially and now do everything remotely. There's no wrong answer. Sindhia's practice is built to work both ways, and she doesn't pressure anyone to commit to one format.

When Telehealth Makes Sense

Most of the time, honestly. For medication follow-ups, routine check-ins, prescription renewals, and supportive conversations — there's no clinical reason that requires you to be in the same room. Telehealth is faster, more flexible, and for most people easier to fit into a real schedule. It works especially well if you're stable on a medication and just need that consistent check-in to keep things on track. Or if you're going through a busy stretch — a demanding project at work, a health issue in the family, a schedule that just won't cooperate — you can keep your care going without it becoming another thing that falls off.

When Coming In Has Value

Some people simply feel more comfortable in person, especially at the start of a new treatment relationship. Others prefer face-to-face for difficult conversations — changes in diagnosis, significant medication adjustments, situations that feel better handled when you're in the same room as your provider. Both are valid reasons. The New Britain office at 1 Liberty Sq, Ste 301 is set up to welcome patients who prefer that format. And if you want to start in person and transition to telehealth once you've built some rapport, that's a common path.

What Sindhia Treats

Depression, anxiety, PTSD, ADHD, bipolar disorder, panic disorder, OCD, and other psychiatric conditions — whether by video or in person. Your first appointment is a thorough evaluation, about 60 minutes, that gives Sindhia a clear picture of your history and symptoms before any recommendations are made. From there, she puts together a plan and schedules follow-ups at a frequency that fits your situation. Insurance accepted includes Aetna, Cigna, Husky Health, Medicaid, United Healthcare, Anthem, and ConnectiCare. Self-pay rates are available too.

Switching Between Formats Is Easy

There's no paperwork, no re-enrollment, no delay. If you're set up as a telehealth patient and want to come in for one visit, you just book an in-person appointment instead. If you've been coming in person and decide you'd rather switch to video, the same applies. Sindhia keeps your records in one place, so nothing gets lost in the transition. East Hartford patients have this kind of flexibility built into their care — and it's one of the things that makes the hybrid model worth having.

Frequently Asked Questions