ConnectiCare Psychiatrist in Berlin, CT — In-Network, Accepting New Patients
Berlin sits right in the middle of Connecticut — and for residents here, getting mental health care through ConnectiCare shouldn't mean driving to a different county or waiting months to be seen. Elite Health LLC is in-network with ConnectiCare, and Sindhia Shyras, APRN is taking new patients now. She's a board-certified Psychiatric Nurse Practitioner with nine years of experience treating depression, anxiety, ADHD, PTSD, bipolar disorder, OCD, panic, insomnia, and mood disorders. Telehealth is available anywhere in Connecticut — so whether you're in Berlin Center, Kensington, or anywhere in between, you can be seen from home. Our New Britain office is also just a short drive away for anyone who prefers an in-person visit. ConnectiCare members are billed at in-network specialist rates, and Sindhia's team handles prior authorization when it's needed so you don't have to. No runaround. Just care.
What ConnectiCare Covers Here
ConnectiCare — an EmblemHealth company and one of Connecticut's founding HMOs — has covered psychiatric care in this state for decades. Under the Connecticut Mental Health Parity Act, mental health services must be covered on the same terms as physical health. That means your psychiatric evaluation, medication management, and telehealth appointments are treated like any other specialist visit — same copay structure, same coverage rules. Telehealth psychiatry in particular is covered at in-person rates on ConnectiCare CT plans, which is worth knowing if you'd rather not leave the house for every appointment. Copays typically run $20–$50 depending on your specific plan, so check your benefits card or log into connecticare.com to confirm.
ConnectiCare HMO vs. PLUS — What Berlin Residents Should Know
If you have a ConnectiCare HMO plan, you may need a referral from your primary care physician before booking a psychiatric specialist. It's a quick ask — most Berlin-area PCPs can send one over without much delay. ConnectiCare PLUS and open-access plans are different: you can book directly without a referral. Not sure which plan you have? The front of your insurance card usually says. And if you're still not certain, calling ConnectiCare member services takes about five minutes to sort out. We can also help you figure it out when you call our office.
Services Sindhia Offers Berlin Patients
Every patient starts with a full psychiatric evaluation — not a ten-minute screen. Sindhia goes through your history, symptoms, medications you've tried, and what's actually happening day to day. From there she develops a plan that can include medication management, supportive therapy, or both. She also speaks English, Malayalam, Tamil, and Telugu, which matters in a community as culturally diverse as the greater Berlin area. Self-pay is also available if your deductible hasn't been met or if you prefer not to use insurance — she'll discuss all the options with you upfront.
Getting Started Is Simpler Than You'd Think
Call 860-515-8689 or book online — the scheduling process is straightforward. If you're not sure whether ConnectiCare will cover your care here, the office can help you check before your appointment. New patients are welcome. There's no months-long waitlist, no transfer of charts required from another provider, no complicated onboarding. You call, you book, you get seen. That's it.
Frequently Asked Questions
Yes. ConnectiCare CT plans cover telehealth psychiatry — and for most plans, the telehealth copay is the same as an in-person specialist visit, not higher. So you're not paying a premium to be seen from home. That's a genuine benefit for Berlin residents who'd rather not commute for every follow-up. Your first evaluation and all ongoing medication management appointments can be done by secure video if that works better for your schedule.
The main practical difference is referrals. HMO plans generally require your primary care provider to send a referral before you see a specialist like Sindhia. PLUS plans — ConnectiCare's open-access option — let you go directly to a specialist without that step. Both cover psychiatric care at in-network rates, and both are accepted here. If you have an HMO plan, a referral from your Berlin-area PCP is usually quick to arrange. Just mention it when you call our office and we'll walk you through the process.
The fastest way is to log into your account at connecticare.com and look under your benefits summary — find "mental health" or "behavioral health" to see your copay amounts, deductible status, and any visit limits. You can also call the member services number on the back of your card and ask specifically about specialist psychiatric visits and telehealth. If you want, call our office at 860-515-8689 and we can verify on your behalf before your first appointment.