Eastern Connecticut — and New London especially — has a real shortage of psychiatric providers. And finding one who's actually in-network with Aetna and accepting new patients? That's even harder. Elite Health LLC accepts Aetna in Connecticut and currently has openings for new psychiatric patients. Sindhia Shyras, APRN is a board-certified Psychiatric Nurse Practitioner with nine years of experience, and she sees patients throughout the state via telehealth — including New London, Groton, Waterford, and the surrounding area. You don't have to drive to Hartford or New Haven. Your Aetna benefits apply right from home.
Connecticut's telehealth parity law and federal mental health parity law work together to protect your benefits. Aetna must cover telehealth psychiatric visits at the same rate as in-person visits — meaning your copay stays the same whether you're on a video call or sitting in an office. For most Aetna CT plans, the in-network specialist copay runs between $20 and $60. Your psychiatric evaluation, medication management follow-ups, and supportive therapy sessions all fall under your mental health benefits.
Some Aetna plans require prior authorization for ongoing medication management. Our office handles that process for you — you won't be left navigating insurance paperwork alone. And if you've been told your plan doesn't cover psychiatric care, that's worth pushing back on. Mental health parity law is real and it's enforceable.
Depression, anxiety, PTSD, ADHD, bipolar disorder, OCD, panic disorder, insomnia, and other mood disorders. New London's population includes veterans, students from Connecticut College and the Coast Guard Academy, and a working-class community that often puts mental health last on the list. Sindhia takes all of it seriously — at your first appointment she does a full psychiatric evaluation, not a rushed intake. Treatment plans include medication management and supportive therapy, shaped around your specific situation. Follow-ups are scheduled from the start so care doesn't fall off the calendar.
Most Aetna PPO plans allow you to book a psychiatric specialist directly — no referral from your primary care doctor required. So if you've been waiting for a PCP appointment just to get a referral, you may be able to skip that step entirely. Call our office at 860-515-8689 and we'll confirm what your plan requires. Aetna HMO plans may need a referral, but we can coordinate that process if needed. Either way, we keep it as simple as possible.
Serving New London, CT via telehealth — Aetna in-network, accepting new patients.
Call 860-515-8689 or book online below.
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